The Luminous Advantage:
Luminous has a history and value system, which proves our endeavours to become your preferred energy partner since our customers are foremost. We believe in ourselves, practice the highest level of customer service, and consistently endeavour to forge long-term connections with our customers. This is driven by our aim of becoming the most reliable service provider. At Luminous, we strive to provide the best quality products set to international standards and use products only from Tier 1 and Tier 2 manufacturers. We strongly uphold ethical business practices and all our processes are transparent and honest.
Our core strength lies in ensuring the most cost effective pricing for the best quality products. We use top of the line technology and have a highly specialized team to ensure seamless and hassle free installation and maintenance. We have over 6000 people working with in over 36 countries, ably supported by over 6000 dealers and a 2900+ distributor network. During the first 12 months of installation of the system, we also provide a priority response service so that our new users can enjoy their newfound ‘power’ to the fullest. After year one, we still maintain a 48 hours response time to ensure that our customers have the least possible inconvenience. For the benefit of our customers, we also have new product replacement during the first 12 months and the manufacturer’s product replacement after the first year.